Contact us
Last updated 8 October 2026
Get in touch
Email: support@velora.store
We usually reply within one to two working days.
Questions about an order
Please include your order ID (it starts with “EB”) or your Razorpay payment ID. Both are shown on your download page. If you have lost your download link, write to us from the email address you used at checkout and we will send it again.
Business details
Business name: Velora Books Ltd.
Registered address: SCO-98, Sector 32, Chandigarh, India
GSTIN: Registration in progress
Grievance officer
Name: Mr. Ram
Email: support@velora.store
In line with the Consumer Protection (E-Commerce) Rules, 2020, we acknowledge complaints within 48 hours and resolve them within one month.